The lead lands at 9 PM and your salesperson already went home
A couple sees your ad for a sectional sofa on Instagram. They tap through and message your WhatsApp: "Do you have this in gray? How much with delivery?" It's 9:14 PM. Your showroom closed at 7. The message sits unread until 10 AM tomorrow. By then the couple has messaged three other furniture stores and bought from the first one that replied.
This happens every single day in furniture retail. And it stings more than in other businesses, because the ticket is high: a living room set, a dining set, or a full bedroom can run several thousand dollars. A single lead lost to a slow reply is real money you already spent on ads and let evaporate.
At Catalizadora we build AI agents that solve exactly this: they answer every message in seconds, in your brand's voice, at any hour.
The problem isn't generating leads. It's answering them.
Most furniture stores already advertise well. The Meta ad performs, the Google campaign pulls in searches for "6-seat dining table" or "queen sleeper sofa." The top of the funnel is healthy. The problem is at the bottom: the lead arrives and goes cold.
The numbers are blunt. A lead answered within the first five minutes is far more likely to convert than one that waits an hour. And nights, weekends, and lunch hours — exactly when people browse and message — are when your team isn't available. The ad keeps running and charging you. That gap between "got the lead" and "replied to it" is where your budget burns.
What the AI agent does when a lead comes in
A customer taps your ad and messages WhatsApp. In that instant:
- It replies in seconds, in the tone and vocabulary of your store — not a canned "an agent will be with you shortly."
- It answers what they actually asked: availability of a model, dimensions, colors, delivery options, lead times, whether you offer financing.
- It qualifies the lead: figures out if they want something specific, their rough budget, whether it's for a new home or a replacement, and whether they want pickup or delivery.
- It books the showroom visit or a video call to walk through pieces, straight into the calendar.
- It sends the payment link when the customer is ready, without anyone generating it by hand.
- Every conversation lands in your CRM, tagged, with the full history and a clear next step for your team.
This isn't a button-menu chatbot. It's an agent that understands what the customer writes and responds the way your best salesperson would on a quiet Tuesday.
Comparison: today's flow vs. with an agent
Today, no agent:
- The ad lead comes in (9:14 PM).
- No one sees it until the next morning (10:00 AM).
- Your salesperson replies, but the customer has gone quiet or already bought elsewhere.
- The lead is marked "lost" or never recorded.
- You repeat tomorrow, with the same budget burned.
With the AI agent:
- The ad lead comes in (9:14 PM).
- The agent replies in seconds, answers questions, and books a Saturday visit.
- The lead arrives qualified and scheduled in your CRM.
- Your salesperson opens the showroom Saturday with a real appointment, not a cold message.
- Your team closes deals instead of chasing them.
The difference isn't "replying faster." It's turning the same ad spend into more booked visits, without hiring anyone to cover nights and weekends.
No retainers, no licenses, all yours
At Catalizadora we work differently from a traditional agency. The agent we build for your store runs on code, data, and infrastructure that are 100% yours. There's no monthly license locking you in and no retainer to pay every month just to keep things running.
The operation is pass-through: you pay the real cost of hosting and tokens, usually between 200 and 400 dollars a month, with no markup from us. If you ever want to take everything and go, you take it. It's yours.
Our entry product, MAGIA Solo, costs 4,500 USD and ships in 15 days. It includes the AI agent, the site, and the connected CRM so an ad lead arrives, gets answered, and is logged without you touching anything. If you need something bigger — multiple locations, inventory integrations, more complex flows — MAGIA Core starts at 15,000 USD and Forge at 20,000 USD for custom builds over 12 weeks.
What you need to have ready
Very little. Your WhatsApp Business number, your catalog or model list with prices, your delivery policies, and half an hour to tell us how your brand talks. We handle the rest with the MAGIA method: we map your operation, design the architecture, generate the agent, implement it, and leave it running autonomously.
Your next ad lead is about to come in
While you read this, your Meta or Google campaign keeps running and someone is about to click. The question is whether that message gets ignored again tonight.
Let's talk. Message our AI agent on WhatsApp — it'll handle you exactly the way it would handle one of your customers, so you can see live how it answers, qualifies, and books — or schedule a call with me directly at cal.com/pablo-estrada-hlqaql. In 15 days your store can stop losing the leads you already paid for.