Your brokerage's first AI agent, live in 15 days
Most customs brokerages we meet don't need a six-month artificial intelligence project. They need someone to stop answering "did my freight clear yet?" at two in the morning, quotes that don't go cold because nobody replied in time, and follow-up that doesn't live in one person's memory.
A WhatsApp AI agent solves that, and it doesn't take half a year. At Catalizadora we ship it in 15 days for $4,500 with the MAGIA Solo package. Here's exactly how the process works and what you get, no jargon.
What the agent does from day one
Your agent lives in your brokerage's WhatsApp and handles inquiries like your best service person would, around the clock:
- Answers in your brokerage's voice. "What's the status of my entry?", "What documents do I need to import this?", "What's your brokerage fee?". It replies instantly, in your tone.
- Qualifies the prospect. It asks about commodity type, the entry regime, volume, and urgency, separating the serious importer from the tire-kicker.
- Books the appointment. When there's real interest, it offers times and books straight into your calendar.
- Sends the payment link. For fee deposits or services, it sends the charge right in the chat.
- Everything lands in the CRM. Every conversation, prospect, and follow-up is logged. Nothing lives on an employee's personal phone.
The 15 days, step by step
We work with the MAGIA method. Here's how the 15 days break down:
Days 1 to 3 — Mapping
We sit down with you to understand how your brokerage really runs: the questions you get most, how you quote, how you give entry status, how you collect. We don't bend your business to fit software; we build the agent around your process.
Days 4 to 6 — Architecture
We design the conversation flow: what it answers on its own, what it qualifies, when it hands the case to a human. We define the integrations with your calendar, your payments, and your CRM.
Days 7 to 11 — Generation
We build the agent in your brand's voice and load it with your real knowledge: entry regimes, documentation, typical timelines, your frequent answers. This is where it stops sounding like a generic bot and starts sounding like your brokerage.
Days 12 to 14 — Implementation
We connect it to your WhatsApp, your calendar, your payments, and your CRM. We test it with real conversations and tune the tone.
Day 15 — Autonomy
The agent runs on its own and you hold the controls. The code, the data, and the infrastructure are 100% in your name.
What it really costs, no fine print
The MAGIA Solo package costs $4,500, one time. There's no monthly retainer and no locked-in license. Operations run as pass-through: you pay hosting and usage directly, on the order of $200 to $400 a month, with no margin from us on top.
Here's the clear comparison. A dedicated person answering WhatsApp and chasing follow-up costs a recurring salary every month, year after year, and only covers office hours. The agent is a one-time $4,500 plus a few hundred dollars a month in operations, and it handles nights, weekends, and peak season without a break. Inside of a year, the agent costs a fraction of a part-time employee, and it never quits.
What the first month in operation looks like
Day 15 isn't the finish line, it's the start. The first week live is the most revealing: you see what your clients actually ask, what hours they message, which quote requests come in after hours. The agent handles all of it from minute one, and you start seeing things in the CRM that used to vanish into personal chats.
The most common questions it resolves without human intervention at a customs brokerage are always the same: entry status, required documentation by commodity type, estimated clearance timelines, and brokerage fees. Those four eat up most of any brokerage's WhatsApp. Having the agent resolve them frees your team for the work that genuinely needs expertise: tariff classification, exam cases, negotiating with the important client.
The mistake of waiting for the "big project"
Many brokerages put off AI because they picture it as a huge system you have to plan for months. That wait is expensive: every month without an agent is another month of cold quotes, lost follow-up, and after-hours inquiries falling through. MAGIA Solo exists precisely to remove that friction. You start with one concrete use case, watch it work, and decide from evidence whether to grow. You don't have to bet the farm to begin.
What if my brokerage is bigger?
MAGIA Solo is the ideal entry point to prove your first use case at low risk. If your operation needs the agent wired into your full clearance flow, multiple users, and more complex processes, MAGIA Core ($15,000) takes the same agent to a complete platform, and Forge ($20,000, 12 weeks) builds an end-to-end custom system. Almost everyone starts with Solo and grows from there.
The next step
You don't need a technology committee or an annual budget. You need 15 days and a process you already know by heart. We handle the rest.
Message us on WhatsApp and let the AI agent serve you the way it would serve your clients, that's the best demo. Or book a call with Pablo to walk through your specific case: https://cal.com/pablo-estrada-hlqaql