The customer asks at 11 p.m. and no one answers
A traveler sees a beach promotion, opens WhatsApp and types: "How much for two people the first week of December?". It is 11 p.m. on a Friday. At your agency no one answers until Monday at 9. By then they have already gotten quotes from three other agencies and booked with whoever replied first.
That is the real leak. It is not that your agency is bad. It is that the traveler decides in the moment of impulse, and that moment almost never lines up with your office hours.
At Catalizadora we build AI agents that live inside your agency's WhatsApp. They reply in seconds, in your brand's voice, at any hour. They book the appointment with the advisor, send the deposit payment link and log every conversation in your CRM. Without you being awake.
What the agent does, step by step
This is not an options menu or a "press 1 for reservations". It is a real conversation.
It answers the first question without delay
The traveler asks about a destination, dates or budget. The agent replies instantly with the information you loaded: packages, seasons, what is included. It does not invent prices; it works with what your agency defines.
It qualifies before passing to a human advisor
Before taking up your team's time, the agent finds out the essentials: how many people are traveling, tentative dates, approximate budget and destination. When it reaches your advisor, it arrives with the full picture. Your team stops wasting hours on browsers and focuses on people who actually want to travel.
It books the appointment or video call
If the trip needs advice (honeymoon, group, multi-destination), the agent offers real openings from your advisor's calendar and books the appointment right there, inside the chat. The traveler never leaves WhatsApp.
It sends the deposit payment link
When the customer is ready, the agent sends the payment link to hold the trip. The sale does not wait until Monday.
Every conversation lands in the CRM
Name, destination of interest, dates, budget and status: all logged automatically. Your team sees the full history and follows up without copying anything by hand.
The difference in numbers
Picture an agency that gets 200 WhatsApp inquiries a month. With coverage only during office hours, a large share arrives after hours and many of those go cold before anyone replies.
| Scenario | Human coverage in hours | AI agent 24/7 |
|---|---|---|
| First-response time | Hours or even next day | Seconds, any time |
| Night and weekend inquiries | Pile up or get lost | Handled instantly |
| Leads reaching the advisor pre-qualified | Few | Most |
| Conversations logged in CRM | By hand, if someone remembers | All, automatic |
We do not promise a magic number. What we do state: the inquiry that goes cold at 11 p.m. today is a sale your competition is taking. Closing that leak is the difference.
Why Catalizadora and not a generic chatbot
Most chatbots are rigid menus that frustrate the customer. Our agent converses in your brand's voice, understands context and knows when to hand off to a human.
More important: what we build is yours. The code, the data and the infrastructure stay 100% under your name. No retainers, no locked licenses, no depending on us forever. Operation runs as pass-through, around 200 to 400 USD a month between hosting and tokens, with no margin on top from us.
Our methodology is called MAGIA: Mapping your operation, Architecture of the agent, Generation, Implementation and Autonomy. The entry package, MAGIA Solo, costs 4,500 USD and is delivered in 15 days. When an agency needs deeper integrations or several flows, MAGIA Core (15,000 USD) or Forge (20,000 USD, 12 weeks) cover that scope.
The objections we hear before we start
The first doubt is always the same: "won't it sound like a robot and scare my clients off?". It is a fair worry. That is why the agent does not run on a rigid script. It converses, understands when the topic shifts and, when it senses a delicate situation (a complaint, an upset customer, a complex case), it hands the conversation to a human without friction. The traveler rarely notices they spoke to an AI until you tell them.
The second doubt is control. What if the agent promises a price that does not exist or invents availability? It does not. The agent works with the information your agency defines: packages, seasons, conditions. If it does not know something, it says so and routes to the advisor. It never improvises numbers.
The third is the hidden cost. There is no hidden cost. You pay for the build once and operation runs as pass-through, around 200 to 400 USD a month between hosting and tokens, with no margin on top from us. There is no agency monthly fee and no license that renews itself.
Start with the most expensive leak
You do not need to reinvent your agency. You need to plug the hole through which night and weekend bookings escape. That is what the AI agent on WhatsApp solves first, and it is the change you feel fastest in the cash register.
What follows is orderly: we map how your agency sells today, design the agent with your voice and your packages, connect it to your calendar, your payments and your CRM, and have it running in 15 days. From there the agent works while you sleep, travel or serve another customer.
If you want to see how it would look with your destinations and your way of selling, message the AI agent on WhatsApp and let it show you the experience from the customer's side, or book a call with me at https://cal.com/pablo-estrada-hlqaql and we will review it together.